"A loyal constituency is won when the people, consciously or unconsciously, judge the leader to be capable of solving their problems and meeting their needs." -Kouzes & Posner
A leader is a problem solver. If you become a problem solver, people will naturally be inclined to go to you whenever a problem arises because they know that with you it'll be fixed. When people start going to you for their problems, you're one step closer of being an effective leader.
"Loyalty is not something a boss can demand. It's something people choose to grant to a person who has earned it. The people's choice to follow is based not simply upon authority but upon the leader's perceived capacity to meet a need." -Kouzer & Posner
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